

FAQs
In case of questions, we try to answer themin the FAQ section below:
- 01
NMVS Connect covers the connection to all European FMD countries.
This means you can meet your FMD compliance obligations in all European countries with one single application.
- 02
Just enter the NMVS Connect Sales Portal at https:\\portal.nmvs-connect.com
Here the following activities can be executed:
Purchase and terminate licenses
View and download invoices
Change company master data
Change user data
- 03
We offer our customers flexible options for NMVS Connect.
These depend on the License Type and the Contract Type.
License Type - we offer two different license types for:
Doctors, Pharmacies, Hospitals and Other dispensing channels and
Pharmaceutical Wholesalers
These represent a different functional range and differ in price.
Find detailed information here.
Contract Type
You can decide whether you want to take out a monthly or annual contract for NMVS Connect.
Please see price details here.
- 04
NMVS Connect supports the following customer types to fulfill their FMD obligations:
Pharmacies
Hospitals
Doctors
Other dispensing channels
Pharmaceutical Wholesalers
- 05
We offer our customers flexible options for the NMVS Connect Contract Type.
You can decide whether you want to take a monthly or annual contract for NMVS Connect.
Please see price details here.
- 06
NMVS Connect support in general different device types:
2D Barcode Scanner
Datalogic 2D Scanner
Honeywell 2D Scanner
Zebra 2D Scanner
Symbol 2D Scanner
other Bluetooth Scanner (require a base cradle station)
See detail information for barcode scanners here.
Mobile Phones
Android Phones (Android 9 or higher / Camera mith 5 Mega Pixel)
Apple iPhones (iOS 14 or higher / Camera mith 5 Mega Pixel)
See mobile details here.
- 07
As NMVS Connect is a SaaS Application (Software as a service), no installation is required.
You only need 2 things: a web browser and an Internet connection - and you're ready to go...!
- 08
In the NMVS Connect Sales Portal at https:\\portal.nmvs-connect.com
Here the following activities can be executed:
Purchase and terminate licenses
View and download invoices
Change company master data
Change user data
- 09
You only need to do the following:
Purchase a NMVS Connect license in our Sales Portal at https://portal.nmvs-connect.com.
You need to obain your credentials from your National Organisation (NMVO)
Simple setup of my account in the application
That's it! In case of any questions, please contact our support
