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FAQs
In case of questions, we try to answer themin the FAQ section below:
General Questions
Application
Troubleshooting
- 01NMVS Connect covers the connection to all European FMD countries. This means you can meet your FMD compliance obligations in all European countries with one single application.
- 02Just enter the NMVS Connect Sales Portal at https:\\portal.nmvs-connect.com Here the following activities can be executed: Purchase and terminate licenses View and download invoices Change company master data Change user data
- 03We offer our customers flexible options for NMVS Connect. These depend on the License Type and the Contract Type. License Type - we offer two different license types for: Doctors, Pharmacies, Hospitals and Other dispensing channels and Pharmaceutical Wholesalers These represent a different functional range and differ in price. Find detailed information here. Contract Type You can decide whether you want to take out a monthly or annual contract for NMVS Connect. Please see price details here.
- 04NMVS Connect supports the following customer types to fulfill their FMD obligations: Pharmacies Hospitals Doctors Other dispensing channels Pharmaceutical Wholesalers
- 05We offer our customers flexible options for the NMVS Connect Contract Type. You can decide whether you want to take a monthly or annual contract for NMVS Connect. Please see price details here.
- 06NMVS Connect support in general different device types: 2D Barcode Scanner Datalogic 2D Scanner Honeywell 2D Scanner Zebra 2D Scanner Symbol 2D Scanner other Bluetooth Scanner (require a base cradle station) See detail information for barcode scanners here. Mobile Phones Android Phones (Android 9 or higher / Camera mith 5 Mega Pixel) Apple iPhones (iOS 14 or higher / Camera mith 5 Mega Pixel) See mobile details here.
- 07As NMVS Connect is a SaaS Application (Software as a service), no installation is required. You only need 2 things: a web browser and an Internet connection - and you're ready to go...!
- 08In the NMVS Connect Sales Portal at https:\\portal.nmvs-connect.com Here the following activities can be executed: Purchase and terminate licenses View and download invoices Change company master data Change user data
- 09You only need to do the following: Purchase a NMVS Connect license in our Sales Portal at https://portal.nmvs-connect.com. You need to obain your credentials from your National Organisation (NMVO) Simple setup of my account in the application That's it! In case of any questions, please contact our support
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